AWS Support plans

• https://aws.amazon.com/premiumsupport/plans/

Developer

Minimum spend of $29.00 or 3% of monthly AWS charges

Business

• Minimum spend of $100.00 or:
  • 10% of monthly AWS charges for the first $0--$10K
  • 7% of monthly AWS charges from $10K--$80K
  • 5% of monthly AWS charges from $80K--$250K
  • 3% of monthly AWS charges over $250K

Offers:

• AWS Trusted Advisor
• AWS Support API
• AWS Personal Health Dashboard
• 24/7 customer service access via email

Enterprise On-Ramp

• Minimum spend of $5,500.00 or:
  • 10% of monthly AWS charges

All the features of Business Support and:

• Technical Account Manager (TAM)
• Infrastructure event management
• Architectural guidance

Enterprise

• Minimum spend of $15,000.00 or:
  • $15K for monthly AWS charges up to $150K
  • 7% of monthly AWS charges from $150K--$500K
  • 5% of monthly AWS charges from $500K--$1M
  • 3% of monthly AWS charges over $1M

See also

• AWS, Amazon Managed Services, AWS Management & Governance, computing, security, networking, AWS compliance, AWS Outposts AWS Free Tier, AWS certifications, AWS Trusted Advisor, AWS Systems Manager, AWS Config, IAM Access Analyzer, AWS Cost Explorer, AWS Cost Management, AWS Budgets, AWS Organizations, AWS dev: (CodeStar, Cloud9), AWS Partner Network (APN), AWS Resource Access Manager, AWS Quick Starts, AWS Global Accelerator, AWS Elemental MediaStore, AWS Enterprise support, AWS support, AWS Professional Services Consultants, AWS Cloud Map, AWS Marketplace, AWS CLI, AWS Management Console, AWS acceptable use policy, amazonaws.com, Quotas, AWS Support plans, AWS Resource Explorer, AWS Managed Services (AMS), AWS savings, AWS Nitro System, AWS timeline