Difference between revisions of "Service Level Agreement (SLA)"

Latest revision as of 15:23, 7 March 2022

Daily: 1m 26s
Weekly: 10m 4s
Monthly: 43m 49s
Yearly: 8h 45m 56s

Daily: 43s
Weekly: 5m 2s
Monthly: 21m 54s
Quarterly: 1h 5m 44s
Yearly: 4h 22m 58s

Daily: 8s
Weekly: 1m 0s
Monthly: 4m 22s
Yearly: 52m 35s

Daily: 0s
Weekly: 6s
Monthly: 26s
Yearly: 5m 15s

@@ Line 2: / Line 2: @@
-* 99.9%
+https://en.wikipedia.org/wiki/High_availability#Percentage_calculation
+* 99.9% (one nine)
   Daily: 1m 26s
   Weekly: 10m 4s
@@ Line 8: / Line 9: @@
   Yearly: 8h 45m 56s
-* 99.99%
+* 99,95% ([[RDS MultiAZ]])
+ Daily: 43s
+ Weekly: 5m 2s
+ Monthly: 21m 54s
+ Quarterly: 1h 5m 44s
+ Yearly: 4h 22m 58s
+* 99.99% (two nines)
   Daily: 8s
   Weekly: 1m 0s
@@ Line 14: / Line 22: @@
   Yearly: 52m 35s
-* 99.999%
+* 99.999% (three nines): [[Google Cloud Spanner]]
   Daily: 0s
   Weekly: 6s
   Monthly: 26s
   Yearly: 5m 15s
+* [[SLA Management Monitoring Tools]]
+== Related terms ==
+* [[AWS SLAs]]: https://aws.amazon.com/legal/service-level-agreements/
+* [[Single-AZ]]
+* [[Zabbix SLA reports]] <ref>https://www.zabbix.com/documentation/current/en/manual/web_interface/frontend_sections/services/sla_report</ref>
 == See also ==
-* [[Service-level objective]] (SLO)
+* {{SLA}}
+* [[Service health dashboard]]
+[[Category:Computing]]