Difference between revisions of "Incident management"
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↑ https://aws.amazon.com/about-aws/whats-new/2021/05/introducing-incident-manager-aws-systems-manager/
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* [[AWS Systems Manager Incident Manager]] (May 2021) <ref>https://aws.amazon.com/about-aws/whats-new/2021/05/introducing-incident-manager-aws-systems-manager/</ref> | * [[AWS Systems Manager Incident Manager]] (May 2021) <ref>https://aws.amazon.com/about-aws/whats-new/2021/05/introducing-incident-manager-aws-systems-manager/</ref> | ||
| + | * [[Incident Response Plan]] | ||
| + | * [[Subject-Matter Expert (SME)]] | ||
| + | |||
| + | == Software and services == | ||
| + | * [[AWS Systems Manager Incident Manager]] | ||
| + | * [[OpsGenie]] | ||
| + | * [[Incident.io]] | ||
== Related terms == | == Related terms == | ||
* [[Priority]] | * [[Priority]] | ||
* [[Business impact]] | * [[Business impact]] | ||
| + | * [[Postmorten]] | ||
| + | * [[Root cause analysis (RCA)]] | ||
| + | * [[Computer security incident management]] | ||
== See also == | == See also == | ||
| + | * {{PagerDuty}} | ||
| + | * {{Incident management}} | ||
* {{ITIL}} | * {{ITIL}} | ||
[[Category:ITIL]] | [[Category:ITIL]] | ||
Latest revision as of 10:45, 25 March 2024
Software and services[edit]
Related terms[edit]
See also[edit]
- PagerDuty, Opsgenie, Splunk On-Call, Pingdom, Cronitor, Checkly, AWS Systems Manager Incident Manager
- Incident management, SME, Incident Manager, Incident Response Plan
- ITIL: Change management (ITSM), Change Impact Analysis (CIA), CMDB, Service Delivery Manager (SDM), Capacity planning
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