Information Technology Infrastructure Library (ITIL)

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wikipedia:ITIL trends

• ITIL Change Manager
• Service Delivery Manager (SDM)

Related terms

• Data center infrastructure management (DCIM)
• Incident management
• Case Management system
• Agile
• Service Delivery Manager
• COBIT
• ISO 27001

See also

• ITIL: Change management (ITSM), Change Impact Analysis (CIA), CMDB, Service Delivery Manager (SDM), Capacity planning