Difference between revisions of "Service Level Agreement (SLA)"
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↑ https://www.zabbix.com/documentation/current/en/manual/web_interface/frontend_sections/services/sla_report
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| − | * 99.9% | + | https://en.wikipedia.org/wiki/High_availability#Percentage_calculation |
| + | * 99.9% (one nine) | ||
Daily: 1m 26s | Daily: 1m 26s | ||
Weekly: 10m 4s | Weekly: 10m 4s | ||
| Line 8: | Line 9: | ||
Yearly: 8h 45m 56s | Yearly: 8h 45m 56s | ||
| − | * 99. | + | * 99,95% ([[RDS MultiAZ]]) |
| + | Daily: 43s | ||
| + | Weekly: 5m 2s | ||
| + | Monthly: 21m 54s | ||
| + | Quarterly: 1h 5m 44s | ||
| + | Yearly: 4h 22m 58s | ||
| + | |||
| + | * 99.99% (two nines) | ||
Daily: 8s | Daily: 8s | ||
Weekly: 1m 0s | Weekly: 1m 0s | ||
Monthly: 4m 22s | Monthly: 4m 22s | ||
Yearly: 52m 35s | Yearly: 52m 35s | ||
| + | |||
| + | * 99.999% (three nines): [[Google Cloud Spanner]] | ||
| + | Daily: 0s | ||
| + | Weekly: 6s | ||
| + | Monthly: 26s | ||
| + | Yearly: 5m 15s | ||
| + | |||
| + | * [[SLA Management Monitoring Tools]] | ||
| + | |||
| + | == Related terms == | ||
| + | * [[AWS SLAs]]: https://aws.amazon.com/legal/service-level-agreements/ | ||
| + | * [[Single-AZ]] | ||
| + | * [[Zabbix SLA reports]] <ref>https://www.zabbix.com/documentation/current/en/manual/web_interface/frontend_sections/services/sla_report</ref> | ||
| + | |||
| + | == See also == | ||
| + | * {{SLA}} | ||
| + | * [[Service health dashboard]] | ||
| + | |||
| + | [[Category:Computing]] | ||
Latest revision as of 15:23, 7 March 2022
wikipedia:Service Level Agreement
https://en.wikipedia.org/wiki/High_availability#Percentage_calculation
- 99.9% (one nine)
Daily: 1m 26s Weekly: 10m 4s Monthly: 43m 49s Yearly: 8h 45m 56s
- 99,95% (RDS MultiAZ)
Daily: 43s Weekly: 5m 2s Monthly: 21m 54s Quarterly: 1h 5m 44s Yearly: 4h 22m 58s
- 99.99% (two nines)
Daily: 8s Weekly: 1m 0s Monthly: 4m 22s Yearly: 52m 35s
- 99.999% (three nines): Google Cloud Spanner
Daily: 0s Weekly: 6s Monthly: 26s Yearly: 5m 15s
Related terms[edit]
See also[edit]
- ITSM, ITIL, SLA, SLO, SLI, Operational-level agreement (OLA), Customer Support Portal (CSP), MTTR, AWS SLAs, Error budget
- Service health dashboard
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