Incident management

wikipedia:Incident management

• Incident Manager
• AWS Systems Manager Incident Manager (May 2021)

• Incident Response Plan
• Subject-Matter Expert (SME)

Software and services

• AWS Systems Manager Incident Manager
• OpsGenie
• Incident.io

Related terms

• Priority
• Business impact
• Postmorten
• Root cause analysis (RCA)
• Computer security incident management

See also

• PagerDuty, Opsgenie, Splunk On-Call, Pingdom, Cronitor, Checkly, AWS Systems Manager Incident Manager
• Incident management, SME, Incident Manager, Incident Response Plan
• ITIL: Change management (ITSM), Change Impact Analysis (CIA), CMDB, Service Delivery Manager (SDM), Capacity planning

https://aws.amazon.com/about-aws/whats-new/2021/05/introducing-incident-manager-aws-systems-manager/