GlobalProtect logs

show log system direction equal backward | match globalp

Client

• SystemInfo.txt
• NetStat.txt
• PanGPS.log
• system.log

GlobalProtect server logs

2017/07/17 12:21:00 info     globalp Global globalp 0  GlobalProtect portal user authentication failed. Login from: xx.xx.xx.xx Source region: IN, User name: USERNAME, Client OS version: Microsoft Windows 10 Pro , 64-bit, Reason: Authentication failed: Invalid username or password, Auth type: profile.

 2017/05/06 15:11:22 info     globalp Global globalp 0  GlobalProtect gateway client switch to SSL tunnel mode succeeded. User name: NAME Private IP: 10.10.10.10

2018/05/06 15:22:55 info     auth    Authen auth-su 0  authenticated for user '[email protected]'.   auth profile 'Authentication-Seq', vsys 'vsys1', server profile 'My_Radius_server', server address '10.10.10.43', auth protocol 'PAP', From: 12.14.17.23.

2017/05/06 18:18:47 info     globalp Global globalp 0  GlobalProtect gateway user logout succeeded. User name: USERNAME, Client OS version: Apple iOS 13.3.1, Reason: user session expired'.

2017/05/06 18:08:50 info     globalp Global globalp 0  GlobalProtect portal client configuration generated. Login from: 156.20.23.xxx, Source region: XX, User name: USERNAME, Client OS version: Apple Mac OS X 10.15.4, Config name: you_GP_Portal_Agent, Client OS: Mac, Machine Certificate CN : , Host ID: xx:xx:e7:50:a1:xx, Serial No : XVFYT0LLM6XX

2017/05/06 18:16:43 info     globalp Global globalp 0  GlobalProtect portal client configuration failed. Login from: 156.20.23.xxx, Source region: XX, User name: USERNAME,, Client OS version: Apple Mac OS X 10.15.4, Machine Certificate CN : (null), Host ID: xx:xx:e7:50:a1:xx, Serial No : XVFYT0LLM6XX

Errors connecting to LDAP

2019/03/06 10:54:21 medium   userid  10.10. connect 0  ldap cfg XX_XX_XXXXX failed to connect to server 10.10.XXX.XX:389: Error: Failed to connect to 10.10.XXX.XX(10.10.XXX.XX):389Error: Failed to connect to 10.10.XXX.xx(10.10.xxx.xx):389

2020/09/06 16:00:14 info     globalp Global globalp 0  GlobalProtect gateway user logout succeeded. User name: USERNAME, Client OS version: Microsoft Windows 10 Pro , 64-bit, Reason: remove previous login.

2020/09/06 16:29:28 info     globalp Global globalp 0  GlobalProtect gateway user login failed. Login from: xx.xx.xx.xxx, Source region: XX, User name: USERNAME  Client OS version: Microsoft Windows 10 Pro , 64-bit, error: Existing user session found.

GlobalProtect client

PanGPS.log
P 753-T42899 Jun 08 14:32:54:905939 Debug(2622): gateway xxx.domain.com's config is

(T5256) 09/02/20 10:55:32:473 Info (1332): User USERNAME logs in on session 1
(T5256) 09/02/20 10:58:39:268 Info (1342): User USERNAME logs off on session 1

(T5612) 08/29/20 15:12:21:478 Info (1377): lock off session 2

(T22900) 09/06/20 17:01:09:784 Debug( 606): Tunnel downtime (437016 milliseconds) exceeds retry grace period (300 seconds).

 (T5256) 09/02/20 10:55:32:473 Info (1332): User USERNAME logs in on session 2

(T6280) 09/06/20 13:06:39:432 Debug(1285): Logging out gateway, reason is User logs off

(T8524) 09/02/20 10:39:21:327 Debug( 556): Failed to connect to xx.xx.xx.xx on 443 with return value -1 and socket error 0(0)

(T30824) 09/02/20 10:36:40:502 Debug( 142): CheckPanGpAgentThread: PanGPA process 28596 exits, ret is 00000000.
(T30824) 09/02/20 10:36:40:502 Debug( 150): GlobalProtect agent terminates unexpectedly. Skip StopThreads().

(T13476) 09/07/20 09:25:50:358 Debug(1216): ===> response sent to GPI = <response><type>status</type><state>Restoring VPN Connection</state><error>Gateway YOUR_DOMAIN.COM: Checking network availability and restoring VPN connection when network is available.</error><disabled>no</disabled></response>

Related commands

• match
• show log system direction equal backward severity greater-than-or-equal low
• show log system receive_time in <last-15-minutes|last-6-hrs>
• show log system severity greater-than-or-equal medium direction equal backward
• less mp-log authd.log
• show global-protect-gateway current-user

See also

• show (PAN-OS), show log (system|config|alarm), show system info, show system state, show system resources, show system resource follow
• GlobalProtect, GlobalProtect logs, GlobalProtect client, HIP, show global-protect-gateway [current-user | statistics | flow ]
• PAN-OS (Palo Alto): PAN-OS Releases, show vpn, GlobalProtect, GlobalProtect logs, WildFire, show log, show session all, MDM, match, PAN-OS reports, HIP, Zone